Joe,
I have sent e mails, at least 6, spaced several weeks apart, to the web master with no response. I understand everyone that works for the club does so on a volunteer basis and life gets in the way sometimes, but if I volunteer to do something it becomes a priority for me, the same way as if it were my job. I am obligated if I volunteer, if I can't get the job done then I won't volunteer or I will ask for help if it becomes overwhelming . There is a sense of responsibility . You are a volunteer and you respond, the club secretary is a volunteer and she responds, I think I have made my point and I am beating a dead horse now seeing as others have had and reported the same problem. And yes that link you posted is the one me and others have been using to no avail.
Bob